{"id":470,"date":"2018-09-25T14:42:55","date_gmt":"2018-09-25T12:42:55","guid":{"rendered":"https:\/\/www.ldb-micaresearch.com\/metiers\/qualite-et-satisfaction\/"},"modified":"2023-07-13T11:05:28","modified_gmt":"2023-07-13T09:05:28","slug":"quality-and-satisfaction","status":"publish","type":"page","link":"https:\/\/www.ldb-micaresearch.com\/en\/functions\/quality-and-satisfaction\/","title":{"rendered":"Quality and Satisfaction"},"content":{"rendered":"<p>We are at a time when markets increasingly compete on the &#8216;price&#8217; criterion. Low cost concepts, dumping prices, competition from emerging countries, in a difficult economic environment, the &#8216;quality&#8217; dimension has emerged as a bulwark to ensure the customers acquisition and loyalty.<\/p>\n<p>Customers are now looking not only for high quality products and services, meeting their expectations. But also for products with the right price value. The &#8216;value for money&#8217; also plays a crucial role in the current consumption patterns.<\/p>\n<p>In this context, the expectations towards brands are high. As these latter are synonymous with satisfactory products or services.<\/p>\n<p>The evaluation of quality and customers expectations is also critical for the success of a company. It allows them to be reactive to the identified problems, to improve their products\/services, to guarantee their life cycle and also to innovate.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are at a time when markets increasingly compete on the &#8216;price&#8217; criterion. Low cost concepts, dumping prices, competition from emerging countries, in a difficult economic environment, the &#8216;quality&#8217; dimension has emerged as a bulwark to ensure the customers acquisition and loyalty. Customers are now looking not only for high quality products and services, meeting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":467,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"page-metier.php","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quality &amp; Customer Satisfaction Surveys, products\/services, Certification<\/title>\n<meta name=\"description\" content=\"Strong expertise in quality and customer satisfaction surveys , BtoB \/ BtoC. Exploitation of all customers verbatim. 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