FMCG, Health and wellness

Consumers are more informed, more demanding, and more attentive to quality, price, transparency, and environmental impact… while patients are becoming active participants in their own health and well-being and that of their loved ones. Behaviors are evolving rapidly, decision-making journeys are becoming more complex, and sources of influence are increasingly numerous and diverse.

Faced with these changes, players in FMCG, agri-food, health, well-being, and animal health must better understand their audiences, expectations, behaviors, and trust drivers.

Understanding, adapting, and anticipating your market. Differentiating from competitors. More than ever, these are the keys to success when developing products, services, messages, and experiences aligned with the real expectations of consumers and users.

YOUR ISSUES

  • Identifying the needs and expectations of consumers, patients, and professionals
  • Understanding future trends, particularly in responsible consumption, health, prevention, and well-being
  • Leveraging drivers of purchase, engagement, and reassurance
  • Identifying market opportunities
  • Adapting your offering to different markets, targets, or distribution channels
  • Diversifying your offering: new products, new services
  • Improving your brand image and increasing your awareness
  • Assessing the relevance of your messages, claims, product benefits, or communication materials
  • Defining a loyalty strategy
  • Strengthening your multichannel visibility
  • Leveraging databases and benchmarks with relevant indicators
  • Ensuring quality, informing, and reassuring your audiences

Our Expertise

LDB Mica Research listens to you and supports you at every stage of the lifecycle of your products, services, and programs.

Market understanding & Opportunities Surveys

Needs and expectations
Uses and attitudes
Image and Positioning (brand, product)

Customer Experience Surveys

Satisfaction surveys
SAT+ and QUAL+ surveys

Marketing Mix Studies

Concept Use Test
Concept / USP testing
Product tests
(specific methodology for children)
Packaging Test
Price testing / price elasticity

Brand & Communication Surveys

Pre/post advertising campaign testing
Name / Claims Testing
Brand assessment
Message testing

Contact centers Quality Monitoring

CONTACT US

Christelle MAHO GAREL

Managing Director
cmaho@ldb-micaresearch.com
Phone : +33(0)1 70 38 59 21

Béatrice STEVENS

Market Research Division Director
BStevens@ldb-micaresearch.com
Phone : +33(0)1 70 38 59 31
Mobile : +33(0)6 60 45 20 93

DISCOVER ALL OUR SECTOR EXPERTISE