LDB Mica Research is an international market research agency,
expert in Customer Satisfaction

LDB Mica Research has been recognized for the quality of its listening, to its customers, to your customers.

As much for qualitative as for quantitative research, LDB Mica Research provides dedicated teams, experts in your business sector:
Automotive & Mobility, Consumer goods, Services, HR.


For nearly 40 years, we have been listening and decrypting the voice of your customers:
To enable you to understand the experience of your customers with your brand, your products/services,
And to innovate, to improve your brand image, your products/services.
We listen to you and advise you on the most appropriate solutions for your needs.

We can offer you support and guidance for your marketing projects.

We rely on our sectoral expertise: in order to provide you operational conclusions and recommendations and to help you to make the right decisions.

In few numbers

1973

Creation of
LDB Gruppe
70%

International
turnover
45
Countries

Geographical
coverage
80

CATI phone stations
50000

BtoB Interviews
realised in 2017

LDB mica research it's also

conseil Consulting
expertise Expertise
international International
reactivite Responsiveness
flexibilite Flexibility
engagement Commitment
proximite Proximity
ecoute Listening

Our news

22 July 2019

Which communication strategy for senior people?

Which communication strategy for senior people?

 

There will be an increasing number…

Read more

15 July 2019

THE FRENCH GET BORED OF DIGITAL MARKETING

THE FRENCH GET BORED OF DIGITAL MARKETING

 

A global survey, conducted with more…

Read more

8 July 2019

Customer service: more progress to be made on waiting and repeating!

Customer service: more progress to be made on waiting and repeating!

 

Read more

Some of our clients

gadp-2
logo-site-eclor-vf-2
logo_lactalis-2
carlsberg-group_rgb-copy-2
mars_inc-2-2
brand-2
rti_logo-fr-2
mahindra-2
agglo-2
vw-2
ma-2
corporate-logo-nestle-2-2
jeep-3
renault_french_logo_desktop-2
1200px-groupe_psa_logo-svg-2
nissan_logo-2
1280px-ford_motor_company_logo-svg-2
logo_dacia-2
logo-mercedes-2
fiat_logo-2
opel_logo_transparent_quantum-2
toyota-logo-2
alcatel_lucent_enterprise_logo-2
logo-ratp-2