KPI in customer relationship, the new trend
KPI in customer relationship, the new trend Customer relationhip and customer experience are topics getting increasingly important in companies. It is in this… Read More
KPI in customer relationship, the new trend Customer relationhip and customer experience are topics getting increasingly important in companies. It is in this… Read More
MARKETING TARGETS THE UNCONSCIOUS OF CUSTOMERS A new technique of quality research is beginning to emerge: hypnosis. A method that consists in… Read More
More environmentally friendly packaging, a priority for the French A Bazaarvoice study conducted with supply chain and marketing managers in… Read More
The potential of virtual reality in market research Virtual reality is mainly associated with the world of entertainment and video games. But it finds… Read More
Alliances – The future of the automotive market The traditional automotive merger is being replaced by a dizzying array of ecosystems, alliances and collaborations. Read More
Towards responsible and sustainable tourism? Tourism, a hot topic in this summer and holiday season … In this economic sector, initiatives from start-ups, traditional… Read More
Teleworking: the office of tomorrow? In this period of heatwave on France and when temperature records are being broken in Europe, the government is… Read More
Which communication strategy for senior people? There will be an increasing number of seniors over 65 on the planet in the coming… Read More
THE FRENCH GET BORED OF DIGITAL MARKETING A global survey, conducted with more than 287,000 consumers, reveals that it is necessary to change… Read More
Customer service: more progress to be made on waiting and repeating! Freshworks, a customer engagement editor, conducted a study of… Read More